FAQ

If you have a question that isn’t here, please send it to me.

What plugins/features have you worked with?

I’m an experienced WordPress developer who has worked with many complex websites. I have experience with all of the following:

  • BuddyPress and bbPress
  • WooCommerce
  • WPML (WordPress Multilingual)
  • Forms plugins such as Gravity Forms and Contact Form 7
  • WordPress Multisite
  • MailChimp
  • The Events Calendar (and other calendar plugins)
  • Membership plugins such as s2Member and Membership Works
  • Edit Flow
  • Many common non-profit solutions such as Salsa and Network for Good

I do not work with Divi and other theme frameworks; those are for designers without coding skills. Other than that, I will work with anything WordPress. I sometimes support non-WordPress PHP applications my clients are using, however, that’s handled on a case-by-case basis.

How do I get a quote?

First, you can look at my services page to get a general idea of what prices you should expect. Keep in mind your site may be bigger than the typical small business size, and if you are considering a custom website, you may want additional services such as branding.  Then contact me to set up a meeting in person or by phone. During the meeting I’ll ask you about your needs, and then I’ll create one or more proposals with a price tag and timeline for your review.

Can you take long distance clients?

Absolutely; I have many long distance clients. I communicate primarily by email and conduct training over Skype.

Can you meet in person?

I’m happy to meet in person, but unless the meeting is covered under a package, I charge extra to cover travel time. Otherwise, I can do meetings on the phone or on Skype.

What if I’m not sure what I need from my website?

I speak with all clients directly to assess their needs before recommending a service package. Contact me for a free assessment.

All I need is a small change to my website.  Can you help?

Absolutely, no task is too small.  However, I have a $75 minimum for new clients, just to make up the administrative time that comes with any task.

How long does it take to get a new website?

That depends on the scale of the service.  A basic Theme Modification Package takes about 4 weeks, whereas the typical custom design is on a 12 week timeline.  Larger websites with more people involved in the process may take 6 months.  Here’s what you can do to help speed things up:

  • Web copy can take a long time to write, and is responsible for the largest delays.  If you are writing your own copy, get started right away.  Alternatively, you hire me to write content for you.
  • Limit the number of people involved in the project.  The fewer people giving feedback and making decisions, the faster it goes.
  • Answer questions, give feedback, and make decisions as soon as you can.

What forms of payment do you take?

Most clients choose to pay via check, but you can also pay me online using Popmoney. Credit cards and services like PayPal will take a significant portion of the payment for themselves, but I’m happy to use them for clients that don’t mind covering this expense.

Will you do work in trade or for profit shares?

Unfortunately my landlady does not accept these as rent payment, so I can’t accept them either.

When are payments due?

Package prices are broken into two or more payments depending on the size of the package and the project timeline. The first payment is due as a deposit before the project begins, middle payments are due at key project milestones, and the last payment is due right before site launch. If you are getting a $6000 custom web design package you would probably owe $1500 about every 4 weeks.  If you have a specific billing schedule, let me know what it is, and I’ll make sure to prepare invoices in time for you to meet project deadlines.